Effective Date: February 1, 2025
SPUUN (“we,” “our,” or “us”) operates www.spuun.us and values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and interact with our products, services, and online store.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
A. Information You Provide to Us
Personal Information: When you make a purchase, create an account, sign up for emails, or contact support, we collect your name, email, shipping/billing address, phone number, and payment details.
Order Information: When you place an order, Shopify collects details such as purchased items, order history, and payment status.
B. Information Automatically Collected
Device & Browsing Data: Shopify and SPUUN collect device information (IP address, browser type, operating system, referring URLs, etc.).
Cookies & Tracking: We use cookies and Shopify’s built-in tracking tools to remember preferences, analyze shopping behavior, and improve your experience.
C. Payment Processing & Security
Payments are securely processed via Shopify Payments, PayPal, Apple Pay, and other third-party payment providers.
SPUUN does not store or process your credit card details—all transactions are handled securely by our payment partners.
2. How We Use Your Information
We use your information to:
Process and fulfill orders, including shipping and customer support
Improve your shopping experience through personalized recommendations
Send updates, promotions, and exclusive offers (you can opt out anytime)
Detect fraud and enhance security
3. Shopify’s Role in Data Processing
SPUUN is hosted on Shopify Inc., which provides the online e-commerce platform that powers our store. Shopify processes customer data to enable transactions, personalize shopping experiences, and improve store performance.
For more details on how Shopify handles customer data, please review Shopify’s Privacy Policy.
4. How We Share Your Information
We do not sell your personal information. However, we may share data with:
Shopify: To process payments, orders, and improve store functionality.
Shipping & Fulfillment Partners: To ship and track your orders.
Marketing & Analytics Tools: To provide insights and personalized recommendations.
Legal Authorities: If required by law or to protect our business.
5. Your Privacy Rights & Choices
Opt-Out of Marketing Emails: Click “unsubscribe” in any email.
Disable Cookies: Adjust your browser settings.
Access, Update, or Delete Information: Contact us at support@spuun.com.
B. California Privacy Rights (CCPA)
California residents can request:
Access to personal data we’ve collected.
Deletion of personal data.
To opt out of data sharing for targeted advertising.
To exercise these rights, email info@spuun.com.
C. GDPR Compliance (For EU Users)
If you’re in the European Economic Area (EEA), you have the right to:
Request access, correction, or deletion of your data.
Restrict or object to data processing.
Request data portability.
To exercise GDPR rights, contact info@spuun.com.
We take security seriously. Your information is stored on Shopify’s secure servers and protected with industry-standard encryption and security protocols.
We retain order and account information as long as needed to fulfill purchases, comply with legal requirements, and resolve disputes.
You can request deletion of your account and personal data anytime.
7. Third-Party Links & Services
Our website may contain links to third-party websites (e.g., social media, partners). We are not responsible for their privacy practices, so please review their policies before providing personal information.
SPUUN does not knowingly collect or store personal information from children under 13. If we learn that a child has provided us with personal data, we will delete it immediately.
9. Returns, Shipping & Order Policies
For details on returns, exchanges, and shipping, please visit our Shipping & Returns Policy page.
10. Updates to This Privacy Policy
We may update this Privacy Policy as needed. Changes will be posted on this page with the last updated date at the top. We encourage you to check back periodically.
Email: info@spuun.com
By using our website, you agree to the terms of this Privacy Policy. Thank you for being part of the SPUUN community!